Sending domain

Transactional email for Shopify applications.

storemail.app is the sending domain used by applications on the Shopify App Store to deliver transactional and notification email — the alerts, account messages, and receipts those applications send — on behalf of the apps a merchant or shopper installs. It is not a mailing list, and it is not used for marketing.

Built for apps on the Shopify App Store
01

Purpose of this domain

Applications need a reliable, authenticated address to send email that recipients have asked for. Routing that mail through a single, well-maintained domain — rather than dozens of inconsistent ones — keeps delivery dependable and makes the source of every message easy to verify. That is the role storemail.app serves.

02

Messages sent from this domain

Alerts

Alerts & notifications

Time-sensitive messages you asked an application to send — status updates, watch matches, and stock or order alerts.

Account

Account & security

Sign-in links, email verification, and password or subscription changes for an account you hold with an application.

Billing

Receipts & billing

Order and subscription confirmations, invoices, and renewal reminders tied to a purchase you made.

03

If you received a message from this domain

The message was sent by an application you installed, or an account you created, and was routed through this shared, authenticated domain so that it reaches your inbox reliably. A legitimate message always identifies the specific application it came from.

We never ask for passwords, card numbers, or one-time codes by email. If a message looks wrong, do not follow its links — verify it against the application inside your Shopify admin, or report it using the contact addresses below.

04

Authentication & handling

Authentication

All mail is signed and aligned under SPF, DKIM, and DMARC, and can be cryptographically verified.

Scope

Transactional messages only — no bulk marketing and no purchased lists are sent from this domain.

Consent

Recipients have either installed the application or explicitly opted in to the messages they receive.

Unsubscribe

One-click unsubscribe is honoured on any message from which you are able to opt out.

Transport

Messages are encrypted in transit with TLS between mail servers wherever the receiving server supports it.

Abuse

Reports are monitored and actioned promptly to protect the reputation of the domain.

05

Contact

Abuse & phishing

Report suspected spam, scams, or phishing originating from this domain.

abuse@storemail.app

General & support

Questions about a message, or help with an application that sends from here.

hello@storemail.app